Privacy Policy

Last Updated: November 12, 2025

At Serenity Collaborative Therapy, your privacy is a top priority. This policy explains how personal information is collected, used, and protected.

Below is an overview of how your information is managed:

Information Collection and Use

Personal information may be collected voluntarily when interacting with the website, such as providing name, email, or phone number through the contact form. This information is used to respond to inquiries and provide requested services. Non-personal information, including browser type, device information, and website usage statistics, may also be collected to enhance website functionality and improve the user experience. Personal data is processed based on consent and may be used for legitimate purposes, such as providing mental health services, improving the website, and facilitating communication.

Data Protection

Measures are in place to protect personal information from unauthorized access, disclosure, alteration, and destruction, including the use of encryption and secure server technology. However, no online platform can guarantee complete security, and information shared online is done at the user’s own risk.

Third-Party Sharing

Personal information is not shared with third parties unless necessary to operate the website or required by law. Trusted service providers may be engaged to deliver services effectively while maintaining strict privacy standards.

User Rights

Users can access, correct, or delete personal information at any time. Assistance is available for exercising these rights or for questions regarding personal data.

Cookies

Cookies and similar technologies may be used to enhance the browsing experience and gather information about website usage. Cookie preferences can be managed through browser settings. Disabling cookies may affect website functionality and limit certain features.

Changes

This Privacy Policy may be updated periodically to reflect changes in practice, operations, or legal requirements. Updates will be posted on this page. Continued use of the website constitutes acceptance of the revised policy. Regularly reviewing this page is encouraged to stay informed about how personal information is protected.